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GMR's unique HR approach

This is an idea in which opponents of privatisation will find solace. The GMR Group, which won the contract to modernise the Delhi airport, has found a way of transforming the group of 2,000 Airport Authority of India employees into a poachers target.

Barely a fortnight after taking control of the airport, the group has laid out a plan to reduce the number of employees without disrupting their employment.

The Hyderabad-based infrastructure developer has decided to shun the conventional, high-cost voluntary retirement scheme. Instead, it will upgrade the skills of the staff mostly below the rank of deputy general manager who already know the basics of managing different tasks at an airport.

GMR plans to fly in a Singapore consultant to train the staff to run different services, sources familiar with the development said. They said the consultant has given this training - from accounting to hospitality - to airport staff in Hong Kong. GMR reasons that VRS would hit its bottomline but skilled employees will become the target of other airport developers. GMR's plan also has sound financial logic. VRS for 1,000 employees would cost anywhere between Rs 80-100 crore, but it would spend less than Rs 15-20 crore on an international consultant to train them, the sources added.
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